Development Worker

  • Location: CATH Day Centre, Perth
  • Hours: 37 hrs per week (Mon - Fri)
  • Salary: £19,869

Experienced  Development Worker required to offer practical and emotional support directly to adult service users who access our Drop-in Day Centre

Key Responsibilities:

  • Interview and assess service users needs and support and/or development requirements when presenting at the Day Centre
  • Take an active role with the support of the Community Services Co-ordinator in developing services to meet the needs of service users accessing the Day Centre and encouraging new service users to make use of the Day Centre resources.
  • Respond appropriately to service users’ challenging behaviour and ensure their well being
  • Respond appropriately to and address reported incidents involving assigned service users
  • To effectively deal with and resolve any incidents or emergencies that may arise
  • Take a lead in terms of key working, organising activities, check health and safety and promote service user involvement necessary to comply with Service Level Agreements criteria
  • To provide crisis intervention, where someone has a tenancy but is at risk of becoming homeless.
  • To identify preventative strategies to reduce the threat of becoming homeless.

Service Provision: Agencies

  • To work closely in a direct professional capacity, with colleagues from statutory and voluntary agencies, developing a network, which will benefit the client group.
  • To understand the network of agencies available and keep such information up to date.
  • To act as an information/advice/consultancy service for CATH and other agencies, particularly focusing on their understanding of the needs of ‘difficult to place’ people.
  • To encourage flexibility and co-operation at all levels with other agencies towards the needs of ‘difficult to place’ people, whilst being sensitive to the restraints, boundaries and legislation that affect other agencies and their operation.
  • To represent the team at relevant interagency meetings, with the agreement of the line manager.
  • To be involved in training events for other agencies.

Day Centre Activities

  • Provide general support and advice to individual service users, and initiate and encourage group activities within the Day Centre
  • Administer and input the case files of individual service users, recording support offered, ensuring that delivered services meet Service Level Agreements
  • Develop and maintain a key work and support planning service with service users to assist them to improve their quality of life and develop skills, such as; budgeting, cooking, cleaning, wellbeing, harm reduction etc
  • Support a service user involvement strategy; encouraging participation and providing feedback to service users on service delivery issues
  • Contribute to maintaining a safe supportive environment and pleasant atmosphere for all service users
  • To collect and record information for monitoring purposes and actively participate in data collection or research for evaluation purposes within the project
  • To contribute, as required, to reports on the work of the project
  • To maintain administration systems effectively

General Responsibilities

  • To work in an anti-discriminatory and empowering way at all times and contribute to the development of CATH’s Equal Opportunities policy and procedure.
  • At all times to work within the remits and codes of practice of the Scottish Social Services Commission, and the organisation’s own policies and procedures.
  • To receive and participate in support and supervision on a regular basis from the Lead Development Worker.
  • To work in a way that promotes personal safety and to be aware of and follow fire procedures and any other health and safety procedures.
  • To report equipment faults and failures to your line manager.
  • To ensure good personal time management.
  • To contribute to providing cover for absent colleagues.
  • To carry out, within reason, any other duties necessary to the smooth running of the project or organisation. 

Person Specification

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive of the knowledge skills and abilities required.




Qualification/Professional Membership



Professional qualifications in housing support, social care or commitment to undertake further study to gain qualification







Experience of designing and implementing detailed support plans




Capable of forging good working relationships with staff throughout CATH, outside agencies and service users




Understanding of the causes of homelessness



Knowledge of the current issues in at least one of the following areas: alcohol, homelessness, drugs, mental health, resettlement




Experience of working with volunteers






A positive approach towards the provision of support services for vulnerable adults with complex support needs, building positive and professional relationships with staff and service users based on mutual respect






Able to respond appropriately to incidents and challenging behaviour



Be able to demonstrate a commitment to developing, maintaining, and improving high standards of service users involvement




Able to recognise issues around confidentiality, boundaries and disclosure




  Able to liaise and network with statutory and voluntary agencies



Demonstrate a range of verbal and written communication skills at various levels, including experience of report writing and working with people




Clean Driving License



Computer literate (to be able to use/be trained in Word/Excel)



Please request an application pack at:

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Closing Date: 17 September 2018